We built Direct2Care because
we lived your frustration

Running a business with high turnover and thin margins is hard enough. Watching good employees leave because they can't afford to get sick? That's what drove us to create a better solution.

Let's improve employee retention

Let's improve employee retention

Let's improve employee retention

See what we do

See what we do

See what we do

Every business owner knows this reality

Your best employee calls out because they can't afford the $600 urgent care bill for what turns out to be strep throat. Meanwhile, you're scrambling to cover their shift during your busiest period.

The numbers tell the story:

52% of Americans have less than $1,000 for emergencies

52% of Americans have less than $1,000 for emergencies

52% of Americans have less than $1,000 for emergencies

81% of healthcare visits happen at ERs and urgent care centers

81% of healthcare visits happen at ERs and urgent care centers

81% of healthcare visits happen at ERs and urgent care centers

Average ER bill: $2,712 for basic care

Average ER bill: $2,712 for basic care

Average ER bill: $2,712 for basic care

Average urgent care bill: $623

Average urgent care bill: $623

Average urgent care bill: $623

Turnover cost for losing an hourly employee: $6,240

Turnover cost for losing an hourly employee: $6,240

Turnover cost for losing an hourly employee: $6,240

The result? Good people leave for competitors offering benefits you can't match. You're stuck in an endless cycle of hiring, training, and losing employees, all while trying to keep your business profitable.

Sound familiar? We thought so. Because we've been there too.

We're going to be short on staff today.

We're going to be short on staff today.

We're going to be short on staff today.

Two restaurant professionals, one in a chef’s uniform and the other in business attire, standing together in a kitchen and smiling. Represents operators and staff working side by side.
Two restaurant professionals, one in a chef’s uniform and the other in business attire, standing together in a kitchen and smiling. Represents operators and staff working side by side.
Two restaurant professionals, one in a chef’s uniform and the other in business attire, standing together in a kitchen and smiling. Represents operators and staff working side by side.

What most people try

You're not sitting idle. You've probably tried everything the experts recommend.

Raising wages

Only to watch competitors match your rates within months, leaving you with thinner margins and the same retention problems.

Raising wages

Only to watch competitors match your rates within months, leaving you with thinner margins and the same retention problems.

Raising wages

Only to watch competitors match your rates within months, leaving you with thinner margins and the same retention problems.

Adding perks

Free food, flexible scheduling, employee appreciation events. Nice touches, but they don't help when someone's kid has a fever at 2 AM.

Adding perks

Free food, flexible scheduling, employee appreciation events. Nice touches, but they don't help when someone's kid has a fever at 2 AM.

Adding perks

Free food, flexible scheduling, employee appreciation events. Nice touches, but they don't help when someone's kid has a fever at 2 AM.

Building a better culture

Team building, recognition programs, career development paths. Important for engagement, but useless when your star employee can't afford to see a doctor.

Building a better culture

Team building, recognition programs, career development paths. Important for engagement, but useless when your star employee can't afford to see a doctor.

Building a better culture

Team building, recognition programs, career development paths. Important for engagement, but useless when your star employee can't afford to see a doctor.

Offering traditional benefits

But the insurance you can afford comes with $6,000 deductibles, making it difficult to access everyday care. Plus, only your full-time staff benefit.

Offering traditional benefits

But the insurance you can afford comes with $6,000 deductibles, making it difficult to access everyday care. Plus, only your full-time staff benefit.

Offering traditional benefits

But the insurance you can afford comes with $6,000 deductibles, making it difficult to access everyday care. Plus, only your full-time staff benefit.

Referral program bonuses

Temporary fixes that bring in bodies but don't address why people leave in the first place.

Referral program bonuses

Temporary fixes that bring in bodies but don't address why people leave in the first place.

Referral program bonuses

Temporary fixes that bring in bodies but don't address why people leave in the first place.

Relying on overtime pay

Paying your best people to cover open shifts feels like a quick fix. But the burnout builds fast, and soon you're losing the very employees you were trying to keep.

Relying on overtime pay

Paying your best people to cover open shifts feels like a quick fix. But the burnout builds fast, and soon you're losing the very employees you were trying to keep.

Relying on overtime pay

Paying your best people to cover open shifts feels like a quick fix. But the burnout builds fast, and soon you're losing the very employees you were trying to keep.

Here's the thing: none of these solves the real problem. When healthcare is out of reach, everything else feels like window dressing. Your employees need basic healthcare access, not another pizza party.

That's when we realized the industry needed a completely different approach.

The breakthrough came when we stopped thinking like insurance

The solution wasn't about offering bigger benefits packages or competing with corporate giants. It was about meeting your team's actual needs in a way that works for your business.
Here's what actually works.

I don't need another gym membership, I need a doctor when my kid is sick.

I don't need another gym membership, I need a doctor when my kid is sick.

I don't need another gym membership, I need a doctor when my kid is sick.

Smiling quick-service restaurant worker in uniform, representing the everyday employees who benefit from accessible healthcare through Direct2Care.
Smiling quick-service restaurant worker in uniform, representing the everyday employees who benefit from accessible healthcare through Direct2Care.
Smiling quick-service restaurant worker in uniform, representing the everyday employees who benefit from accessible healthcare through Direct2Care.
Day-one access

No 90-day waiting periods, no minimum hours, no complex eligibility requirements. Your team gets healthcare access from their first shift because that's when they need to feel valued.

Day-one access

No 90-day waiting periods, no minimum hours, no complex eligibility requirements. Your team gets healthcare access from their first shift because that's when they need to feel valued.

Day-one access

No 90-day waiting periods, no minimum hours, no complex eligibility requirements. Your team gets healthcare access from their first shift because that's when they need to feel valued.

Built for your reality

24/7 access for all your teams, care in 200+ languages for diverse workforces, and workplace injury triage that protects both your people and your workers' comp rates.

Built for your reality

24/7 access for all your teams, care in 200+ languages for diverse workforces, and workplace injury triage that protects both your people and your workers' comp rates.

Built for your reality

24/7 access for all your teams, care in 200+ languages for diverse workforces, and workplace injury triage that protects both your people and your workers' comp rates.

No insurance complexity

Direct2Care isn't insurance, so it doesn't interfere with anything you're already offering. No paperwork nightmares, no compliance headaches, no impact on your existing benefits.

No insurance complexity

Direct2Care isn't insurance, so it doesn't interfere with anything you're already offering. No paperwork nightmares, no compliance headaches, no impact on your existing benefits.

No insurance complexity

Direct2Care isn't insurance, so it doesn't interfere with anything you're already offering. No paperwork nightmares, no compliance headaches, no impact on your existing benefits.

Affordable for businesses

Costs less than losing one good employee, with pricing that works for franchise margins and small business budgets.

Affordable for businesses

Costs less than losing one good employee, with pricing that works for franchise margins and small business budgets.

Affordable for businesses

Costs less than losing one good employee, with pricing that works for franchise margins and small business budgets.

Care that gets used

Direct2Care sees much higher usage than traditional EAPs. Why? Because when someone needs care at midnight, they can get it.

Care that gets used

Direct2Care sees much higher usage than traditional EAPs. Why? Because when someone needs care at midnight, they can get it.

Care that gets used

Direct2Care sees much higher usage than traditional EAPs. Why? Because when someone needs care at midnight, they can get it.

Follow-through care

We don’t stop at a quick consultation. Direct2Care helps with prescriptions, lab work coordination, and connecting your team to affordable specialists.

Follow-through care

We don’t stop at a quick consultation. Direct2Care helps with prescriptions, lab work coordination, and connecting your team to affordable specialists.

Follow-through care

We don’t stop at a quick consultation. Direct2Care helps with prescriptions, lab work coordination, and connecting your team to affordable specialists.

We built this because we lived it

Direct2Care started in 2016 when an ER doctor saw the same story every day: hardworking people showing up for basic care because they had nowhere else to go. UTIs, strep throat, pink eye, all things that could be treated simply and affordably.

But the real breakthrough came when Brandon O’Rourke, a McDonald’s franchise owner, became our customer and saw Direct2Care work firsthand. After watching it help his team’s retention, he knew this solution could change everything for business owners like him.

Direct2Care was not built in a boardroom, but by people who understood both sides of the healthcare crisis and business owners who needed a real solution for their teams.

"There aren't many win-win scenarios in healthcare—Direct2Care changes that paradigm by offering rewarding work for our providers and reaching an underserved community at the same time."
"There aren't many win-win scenarios in healthcare—Direct2Care changes that paradigm by offering rewarding work for our providers and reaching an underserved community at the same time."

—Dr. Glen McCracken, Chief Medical Officer

—Dr. Glen McCracken, Chief Medical Officer

Why Direct2Care works where other solutions fail

Most healthcare solutions are built for people who already have good insurance. We built Direct2Care for everyone else, and that changes everything.

We believe that healthcare access shouldn’t depend on your job title

We believe that healthcare access shouldn’t depend on your job title

Our mission is simple: make healthcare accessible to the millions of Americans who work hard but can't afford to get sick. When you prioritize your people's health, the business benefits follow.

Our mission is simple: make healthcare accessible to the millions of Americans who work hard but can't afford to get sick. When you prioritize your people's health, the business benefits follow.

Restaurant team gathered around a laptop, reviewing schedules and paperwork together, representing the everyday challenges operators face managing staff and benefits.
Restaurant team gathered around a laptop, reviewing schedules and paperwork together, representing the everyday challenges operators face managing staff and benefits.
Restaurant team gathered around a laptop, reviewing schedules and paperwork together, representing the everyday challenges operators face managing staff and benefits.
We deliver real results that matter

40% reduction in workers' comp ER visits

Employees who feel genuinely supported and valued

Teams that stay healthier and show up more consistently

We deliver real results that matter

40% reduction in workers' comp ER visits

Employees who feel genuinely supported and valued

Teams that stay healthier and show up more consistently

We deliver real results that matter

40% reduction in workers' comp ER visits

Employees who feel genuinely supported and valued

Teams that stay healthier and show up more consistently

Built different because we think different

Day-one access with no waiting periods

Available when your team needs it (24/7, not business hours)

Pricing that works with real-world margins

Built different because we think different

Day-one access with no waiting periods

Available when your team needs it (24/7, not business hours)

Pricing that works with real-world margins

Built different because we think different

Day-one access with no waiting periods

Available when your team needs it (24/7, not business hours)

Pricing that works with real-world margins

Why "not insurance" is your advantage

Won't interfere with existing benefits

No impact on employee insurance eligibility

No compliance headaches or paperwork nightmares

Why "not insurance" is your advantage

Won't interfere with existing benefits

No impact on employee insurance eligibility

No compliance headaches or paperwork nightmares

Why "not insurance" is your advantage

Won't interfere with existing benefits

No impact on employee insurance eligibility

No compliance headaches or paperwork nightmares

The mission drives the results

The mission drives the results

When you give people healthcare access they can use, they don't just get healthier. They get more loyal. That's not a happy accident. That's the point.

When you give people healthcare access they can use, they don't just get healthier. They get more loyal. That's not a happy accident. That's the point.

“I’ve never had a doctor call me afterward to see how I was doing. That was big.”
“I’ve never had a doctor call me afterward to see how I was doing. That was big.”

Watch Clint Tyler's story

Watch Clint Tyler's story

Watch Clint Tyler's story

My employees feel supported.

My employees feel supported.

My employees feel supported.

Smiling restaurant worker in an apron standing confidently with arms crossed.
Smiling restaurant worker in an apron standing confidently with arms crossed.
Smiling restaurant worker in an apron standing confidently with arms crossed.

Be the employer everyone wants to work for

You've watched good people leave for benefits you can't match. It doesn't have to be this way. Give your team healthcare they can actually use, and become the business that truly cares about its people.

Let's talk

Let's talk

Let's talk

See how it works

See how it works

See how it works