24/7 virtual healthcare that drives loyalty, not overhead

Direct2Care helps Operators support their teams with a healthcare benefit that’s simple to offer and even easier to use. Recognized as a preferred vendor of the GIOA, it’s affordable, fast to launch, and available at no cost to team members. No insurance required.

Trusted by GIOA Operators

Trusted by GIOA Operators

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Smiling restaurant worker

The challenge you know too well

Healthcare benefits have been out of reach for many. When your best team member calls out because they can’t afford a $600 urgent care visit, it hurts more than just your schedule. It goes against everything you believe about taking care of people.

The reality every Operator faces

Your team deserves more than you can traditionally offer, forcing them to make difficult choices.

Choosing between rent and taking sick leave

Missing shifts because basic care costs too much

Losing good people to employers who offer benefits you can’t match

Watching your culture suffer when you can’t offer support

Smiling restaurant worker

How it works for your people

Direct2Care gives your team affordable access to the care they need, without the barriers of insurance or high out-of-pocket costs. It’s support that keeps them healthy, present, and able to give their best on and off the job.

Everyday care

From colds to managing chronic conditions, team members can connect with licensed providers for routine or urgent visits without the wait.

Mental health services

Support your team’s whole well-being with professional counseling and crisis support when they need it most.

Workplace injury triage

Immediate triage for workplace injuries helps protect both your people and your business while reducing workers’ comp costs.

Why GIOA Operators choose Direct2Care

Direct2Care is a way to extend the servant leadership you practice every day. When you give your team healthcare access, you’re showing them they matter beyond their shift.

Smiling restaurant worker
Day-one access

No waiting periods or minimum hours. Employees get care from their first day because that’s when they become part of your team.

24/7 availability

Care doesn’t keep business hours. Neither do we. Your team can access providers anytime, day or night.

Care in action

A benefit that supports your culture of service with easy healthcare access your team can rely on.

Proven results for Operators like you

Operators across the country are already seeing the impact for Direct2Care on their teams and their businesses.

4x higher adoption than traditional employee assistance programs

Chick-fil-A restaurants using Direct2Care see 40% of team members using the benefit. That’s 4x the national average for traditional employee assistance programs.*

A benefit that reinforces your culture of care

When your team feels cared for, it shows up in every part of the restaurant. Operators see the difference in stronger teams and smoother days.

Fewer missed shifts from untreated illness

Stronger loyalty and reduced turnover

Greater support that team members feel every day

Smoother operations during peak hours

Higher morale that strengthens your service culture

Improved consistency in guest experience

“Direct2Care has been a game-changer for our team, offering convenient, accessible, dedicated care whenever it’s needed. It’s just one more way that we’re showing our commitment to supporting our team and supporting their families.”
“Direct2Care has been a game-changer for our team, offering convenient, accessible, dedicated care whenever it’s needed. It’s just one more way that we’re showing our commitment to supporting our team and supporting their families.”

—Britt Sims, Operator, Chick-fil-A

—Britt Sims, Operator, Chick-fil-A

Chick-fil-A building front

Led by Operators, doctors, and problem-solvers

Direct2Care was built by Operators and medical professionals who understand the realities of running restaurants and caring for hourly teams.

Founded by an ER doctor

Led by a second-generation franchise operator

Backed by healthcare and technology leaders

Healthcare that works for your team

Direct2Care makes it simple to give your team access to healthcare—without the cost and complexity of health insurance. Let’s talk about how it can work for your restaurant.

*2024 Employee Assistance Program Considerations, Statistics & Recommendations, Burr Consulting, LLC.